Privacy & Cookie Policy

1. Introduction

At Sama Pilates (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data.

This policy explains how we collect, use, and protect your information when you use our website, mobile app, and services.

2. Information We Collect

We may collect the following personal data:

  • Name, email address, and phone number

  • Account and booking information

  • Payment information (processed by third-party providers)

  • Information you provide to us

  • Technical data such as IP address and device information

3. How We Use Your Information

We use your data to:

  • Manage bookings and memberships

  • Provide access to our services and app

  • Process payments

  • Communicate with you (e.g. confirmations and updates)

  • Improve our services

4. Sharing of Data

We may share your data with trusted third-party providers, including:

  • Booking and scheduling systems

  • Payment providers

  • IT and hosting services

We do not sell your personal data.

5. Data Retention

We only keep your personal data for as long as necessary to provide our services and comply with legal obligations.

6. Cookies

We use cookies to improve your experience and analyze usage of our website and app.

You can manage or delete cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

If you have any questions, you can contact us at:

Email: hello@samapilates.com

8. Changes

We may update this policy from time to time. The latest version will always be available on our website.